Shipping policy
Shipping and Delivery Policy
Last Updated: September 19, 2026
This Shipping and Delivery Policy applies to orders placed through our online store operated by:
Vestas Wind Systems A/S
CVR Number: 10403782
P-number: 1026414179
Business Address: Håndværkervej 12, 6920 Videbæk, Denmark
Email: wichai0871944965@gmail.com
1. Order Processing
Orders are generally processed within 1–3 business days after the order has been successfully placed and payment has been confirmed.
Business days are Monday through Friday, excluding public holidays.
During periods of high order volume, processing may take slightly longer. Any delivery dates or timeframes provided are estimates and are not guaranteed.
2. Shipping Time
After your order has been processed and dispatched, the estimated transit time is:
8–15 business days
The total estimated delivery time, including processing and transit, is therefore approximately:
9–18 business days
Actual delivery times may vary depending on the destination, carrier operations, weather conditions, public holidays, customs procedures, or other circumstances outside our reasonable control.
3. Shipping Costs
We offer free standard shipping on all eligible orders.
There is no minimum order value required to qualify for standard free shipping.
4. Order Tracking
When tracking information is available, customers will receive tracking details after the order has been dispatched.
Please allow some time for the carrier's tracking system to update after receiving your tracking information.
If you have not received tracking information or have questions about your shipment, please contact us at:
5. Shipping Address
Customers are responsible for providing complete and accurate shipping information when placing an order.
Please carefully check your name, street address, postal code, city, and other delivery information before completing your purchase.
If you discover an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or dispatched.
6. Delayed Shipments
Delivery times are estimates. Delays may occasionally occur due to circumstances such as carrier disruptions, severe weather, public holidays, customs procedures, or unusually high shipping volumes.
If your order is significantly delayed, please contact us at wichai0871944965@gmail.com so that we can assist you and, where appropriate, investigate the shipment with the carrier.
7. Lost or Damaged Packages
If your package arrives damaged, or you believe that it has been lost during transportation, please contact us as soon as possible.
Please provide your order number and any relevant information or photographs so that we can investigate the issue.
Where applicable, we will work with the shipping carrier and provide an appropriate solution in accordance with applicable consumer protection laws.
8. Returns
Returns are handled separately under our Return and Refund Policy.
Before returning any product, please contact us at wichai0871944965@gmail.com.
The applicable return address and return instructions will be determined and provided by us based on the specific circumstances of the return. Please do not send products to our business address unless we specifically instruct you to do so.
9. Contact Information
If you have any questions about shipping, delivery, tracking, or your order, please contact us:
Vestas Wind Systems A/S
Email: wichai0871944965@gmail.com
Business Address: Håndværkervej 12, 6920 Videbæk, Denmark
CVR Number: 10403782
P-number: 1026414179